US Customs Duties, Import Taxes and ID Requirements
For Customers in the United States
When shipping to the United States, customs duties, import taxes and clearance fees may be charged separately from the item price and shipping.
Customs Duties and Import Taxes
⚠️ Customs duties, import taxes and clearance fees are not included in the item price or shipping fee and are the buyer’s responsibility.
⚠️ In most cases, the carrier sends an SMS or email for online payment before delivery to the United States.
Shipping to the United States
⚠️ Important:
・DHL or U.S. Customs may request an importer ID.
・“ID” refers to an SSN for an individual, EIN for a company, or a CBP Assigned Number.
<General guide based on official CBP and DHL information>
| Shipping Method | Under USD 2,500 | USD 2,500 or More |
|---|---|---|
| EMS | ID is often not required | ID may be requested |
| DHL | ID may be requested | ID may be requested |
※USD 2,500 is a general threshold used when determining informal or formal entry. It is not a duty-free threshold.
※An ID or additional documents may be requested below USD 2,500 depending on the goods, U.S. agency requirements or the carrier.
Official sources:
U.S. Customs and Border Protection: Informal Entry
U.S. Customs and Border Protection: Importer ID
DHL Express USA: Customs Guidance
Important Notes When Submitting ID
The name on the ID must match the consignee name on the shipping label.
We confirm the name by email before shipping.
⚠️ If DHL contacts you about ID, please contact DHL promptly and submit it directly by the method DHL provides, without sending it through our store.
If a package is returned to Japan for customer-related reasons, return and reshipping costs are the customer’s responsibility.
What We Cannot Do
- Declare a lower value
- Declare a purchased item as a Gift
As a registered tax-paying business in Japan, we cannot accommodate either request.
How We Help Reduce Customs Costs
- Declare as Personal Use Only
- Declare as Used Pre-owned Clothes
- Use HS Code 6309.00.0000
- Pack as compactly as possibleLarger packages may take longer in customs
DHL and EMS
DHL: JPY 7,900 (flat rate)
EMS: JPY 15,900 (available on request)
・Longer delivery time
・Credit-card payment for duties may not be available
・Many customers report the same tax amount with EMS and DHL
＊Please email us if you prefer EMS. We will send a payment request.
Save Approximately 8% by Bank Transfer
Bank transfer is approximately 8% less than the price shown on our English pages.
A practical option for reducing the total purchase cost.
View Bank Transfer Discount⚠️ If a Package Is Returned to Japan Because Duties Were Not Paid
If a package is returned because of a delayed response to DHL or another customer-related reason, the related costs are the customer’s responsibility. Please respond to DHL promptly.
Refund after deducting:
- Outbound shipping: JPY 7,900
- Return shipping: JPY 16,900
- Handling fee: 24% of the item price
Handling fee includes
- Credit-card processing fee: approximately 5%
- Packing and shipping preparation
- Customs documents
- Removing the item from sale
- Ozone drying and cleaning preparation
