DHL or EMS? Which Has Lower Customs Fees?/ Why U.S. Customs Requires Your ID (SSN or EIN) for High-Value Shipments

▶︎ Our Efforts to Minimize Customs Duties 

Here’s what we do to help minimize customs duties:

Declared for “Personal Use Only”
– This classification typically has the lowest tax rate.

Marked as “Used Clothing” with HS Code: 6309.00.0000
– This code specifically indicates “Used Clothing” in DHL Japan,
which usually results in a lower duty.

Packaging kept as compact as possible
– Smaller packages are less likely to be held by customs.

▶︎DHL or EMS 

At our store, we normally ship by DHL, as EMS usually takes longer, costs more than DHL, and many customers have told us that the amount of import duties does not differ between EMS and DHL.

If you strongly prefer EMS, we can arrange shipment by EMS for 15,900 JPY.

Please also note that, with EMS, customs charges often cannot be paid by credit card.

▶︎Important: The Name on Your ID Must Exactly Match the Shipping Label

About International Shipping (Deliveries Outside Japan)

For high-value items, the shipping carrier (DHL) may request submission of identification documents.

For example, in the United States, you may be asked to provide an SSN (Social Security Number) or EIN (Employer Identification Number).

In such cases, please make sure that the name on the identification document exactly matches the name shown on the shipping label.

If the names do not match, the identification document may not be accepted, and the package may be returned to Japan.

Please also note that if the package is returned for this reason, the return shipping cost and any re-shipping fees will be the responsibility of the customer.

Thank you very much for your understanding

 

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【 海外のお住まいの方へ 】

当店では、日数がかかること、送料がDHLより高額であること、またお客様のお声でもEMSとDHLで税額は変わらないとのご意見が多いため、通常はDHLで発送しております。

EMSを強くご希望の場合は、発送方法変更に伴う対応を含め、15,900円にて承ります。

なお、EMSでは関税等のお支払いにクレジットカードが使えない場合が多い点にもご注意ください

 

 

【海外発送について（日本国外へのお届け）】

高額商品の場合、配送会社（DHL）より身分証明書の提出を求められることがございます。

たとえばアメリカでは、SSN（Social Security Number）または EIN（Employer Identification Number）の提出を求められることがあります。

その際は、ご提出いただく身分証明書の氏名と、送り状ラベルに記載された氏名が完全に一致していることをご確認ください。

氏名が一致していない場合、身分証明書は受理されず、お荷物は日本へ返送されることがあります。

なお、この理由により返送となった場合、返送料および再発送費用はお客様のご負担となります。

何卒ご理解くださいますようお願い申し上げます