【Dear buyer who purchase from us for the first time】

 

【Dear buyer who purchase from us for the first time】

Dear customer

Thank you so much for your purchase!

These are standard questions we ask all first-time buyers.
We kindly ask for your help in answering 3 quick questions to ensure a smooth transaction. We appreciate your time.

Please email us with simple YES/ No reply 🙏🏻 

💗 Question 1　【 Yes or  No】
Could you confirm that the shipping address/ mobile phone number in the email we sent is correct?

 

💗 Question 2　【 Yes or  No】

Some regions have duty-free limits, and if the value exceeds that limit, customs duties may be applied as stated on the product page.
We always declare items as "Personal Use / Used Clothing" to help reduce customs fees, but we cannot determine the exact amount of duties that may be charged.
If you are concerned, please make sure to check with the relevant authorities in your area regarding customs regulations. 
Are you willing to pay the customs duties, when required?

 ▶︎【About Custom】

💗 Question 3　【 Yes or  No】

For high-value items, DHL may require the submission of an ID for customs procedures.
Does the name on the ID match the name on the shipping address?
(For example, in the U.S., an SSN or EIN may be required instead of a driver's license.)

💗 Question 4　【 Yes or  No】

We do not accept returns due to size issues, or a change of mind.
With Chanel clothing, the actual fit can vary greatly even when the tag size is the same, depending on the design.
Unlike many other stores, we put a great deal of effort into providing accurate measurements to ensure your satisfaction.
So please, did you check the actual measurements listed on the product page — not just the tag size?

▶︎【How to pick the right size】

We are sure you will love your item!
After confirming your reply, we’ll ship it via DHL and send the tracking number.

Thank you for choosing us!
Warm regards,
 TC JAPAN