Customs Duties and Import Taxes for Hong Kong Customers

• Customs duties and import taxes are not included in the item price or shipping fee.
• Customs duties and import taxes are the buyer’s responsibility.
• Payment is usually requested by DHL or the delivery company before delivery, not at checkout.
• In many cases, DHL sends a payment link by SMS or email for online payment.
• The amount depends on the customs office of each country, the item category, timing, and local rules.
• If you are unsure, please check with your local customs office before purchase.

• Declare a lower value than the actual purchase price
• Declare the package as a Gift

Customs duties are assessed based on the declared value. TC JAPAN is also a registered taxable business in Japan, so we cannot accept either request.

For high-value items, DHL may ask the recipient to submit an ID document.

For example, for shipments to the United States, DHL may request an SSN (Social Security Number) or EIN (Employer Identification Number). Requirements differ by country and region.

Important: the name on the ID document must exactly match the name on the shipping label.

If the names do not match, the ID document may not be accepted, and the package may be returned to Japan.

If the package is returned for any customer-related reason, return shipping and reshipping costs will be the customer’s responsibility.

If you are concerned, please contact the appropriate authority in your country. We are unable to confirm every country’s local ID or customs rules in advance.

• Declared as Personal Use Only
• Declared as Used Pre-owned Clothes
• Declared with HS Code: 6309.00.0000
• Packed as compactly as possibleLarge packages may be more likely to be held at customs.

We normally ship by DHL.

EMS usually takes longer, and credit card payment may not be available for customs duties or related fees. Many customers have also told us that the duty amount did not change much between EMS and DHL.

If you strongly prefer EMS, we can change the shipping method for 15,900 yen. Please contact us by email before purchase.

If customs duties are not paid, DHL will return the package to us in Japan.

If the package is returned for the customer’s reason, the refund will be made after deducting the costs below. Please contact DHL as soon as possible if you receive a customs payment notice.

• Original shipping fee: 7,900 yen
• Return shipping fee: 16,900 yen
• Handling fee: total 24%

Breakdown of the 24% handling fee

• Credit card processing fee: about 5%
• Packing and shipping preparation
• Customs document preparation
• Item listing removal
• Preparation costs such as ozone drying and cleaning

With bank transfer, we offer 2% off the Japanese yen price.

Compared with the local-currency price shown on the English page, the total can be approximately 8% lower. Many repeat customers choose bank transfer to help offset customs duties and import taxes.