If you don't receive an email response within 24 hours: For those using [docomo] for account registration
【If you don't receive a reply, please check your spam folder! 】
We always reply within 24 hours, but if you don't receive a reply from us (order confirmation email / account registration completion email), please check your "spam" or "all mail" folder.
【Updating Account Data at Our Store】
While we can create your address and purchase history here, we ask that each customer create their own account password (this is because it is configured so that it is not displayed to any third party other than yourself, including our staff).
Therefore, if you do not receive an email response for account registration, please check your
"spam" or "all mail" folder as it may have been saved there.
【How to check for spam emails from various providers】
With providers such as Docomo and SoftBank, emails may be deemed "spam" and not delivered, even if you haven't set up any filters on your end.
Please check if our emails are in your spam folder via the links below and allow them to be received.
The Staff
