Legal Notice under Japanese Commercial and Secondhand Dealer Laws | INTL

Information under Japan's Act on Specified Commercial Transactions

Seller
TC Japan Inc.
Responsible Manager
Hiroyuki Todoroki, CEO
Address
1-2-7-7F Azabujuban, Minato-ku, Tokyo 106-0045, Japan
Telephone
+81-3-5443-5227
Email
info@chaneltc.com
Sales Price
Prices inclusive of consumption tax are displayed on each product page.
Charges Other Than the Product Price

Shipping within Japan: ¥800 JPY (¥2,000 JPY for remote islands).

International shipping: DHL Express ¥7,900 JPY. EMS is available on request for ¥15,900 JPY.

Bank transfer fees are paid by the customer. Customs duties, import taxes or similar charges may be imposed by the destination country or region.

Optional additional delivery insurance: DHL Express costs the greater of ¥2,500 JPY or 1.2% of the declared value. EMS costs ¥2,500 JPY up to ¥1,000,000 JPY; contact us for amounts above that level. The EMS compensation limit is ¥2,000,000 JPY.

Shipping & Item HoldsDuties & Import Tax
Payment Methods

Available methods are the cards and online payment options shown at checkout, and bank transfer.

Payment
Payment Timing

Cards and online payments are charged when the order is placed. For bank transfers, payment must be made by the deadline stated on the invoice we provide.

Payment
Dispatch Timing

If payment is confirmed by 3:00 p.m. Japan time on a weekday, the order is normally dispatched the same day. Payments confirmed after 3:00 p.m., on weekends or on Japanese public holidays are normally dispatched on the next business day. Timing may vary depending on order checks and carrier acceptance conditions.

Shipping & Item Holds
Sales Quantity and Conditions
The quantity available, condition, accessories, measurements and other item-specific terms are shown on each product page.
Cancellation After Ordering

After checkout is completed, customer-requested cancellations are generally not accepted, including before a dispatch notification is sent.

For the timing of contract formation and cases in which we may decline or cancel an order, please review the Terms of Service.

Terms of Service
Returns and Exchanges

Returns and exchanges requested for the customer's convenience are not accepted.

If the item delivered differs from the description on the product page, contact us before returning it and within two days, including the delivery date. If we approve the return, send it by a trackable method, in the same condition and packaging as dispatched, with a postmark dated within two business days including the approval date. When these conditions are met, we will pay the return shipping cost and refund the product price.

Returns & Exchanges

Information under Japan's Secondhand Articles Dealer Act

Business Operator
TC Japan Inc.
Public Safety Commission
Tokyo Metropolitan Public Safety Commission
Permit Number
No. 301111604483
Official RegistryView Official PDF