【Dear buyer who purchase from us for the first time】

Dear customer!

Thank you so much for your purchase!
We kindly ask for your help in answering three quick questions to ensure a smooth transaction.
These are standard questions we ask all first-time buyers.
We appreciate your time.

Please email us back with your 3 answers.( Yes/ No )

💗 Question 1
Could you confirm that the shipping address/ mobile phone number in the email we sent is correct?

💗 Question 2
Are you prepared to cover any customs duties, if required?

Certain areas have duty-free limits, and if the value exceeds the limit, customs duties may be applied as stated on the product page.
Please check your local regulations. 🙏🏻
We always declare items as 'Personal Use/Used Clothing' to reduce customs fees.

💗 Question 3
Have you confirmed the measurements on the product page (not just the tag size)?

Some buyers rely on photos without checking the actual measurements.
In the past, a few buyers returned items because the size didn’t fit or after wearing them.
We no longer accept returns for size issues, wear, or buyer's remorse.

Chanel garment sizes can vary significantly based on the design, even with the same tag size, so please check the measurements.

Our policy:
No returns are accepted for personal preferences, size issues, or any damage caused after purchase.
This policy helps avoid misunderstandings or unfair returns.

We are sure you will love your item!
After confirming your reply, we’ll ship it via DHL and send the tracking number.

Thank you for choosing us!
Warm regards,
Lily from 💗 TC JAPAN 💗

【Dear buyer who purchase from us for the first time】